Service knowledge.Ready for questions.

Bring your FAQs, service details and brand knowledge into a conversation on your website. Visitors can type, speak or move to a human agent when needed. Meet LumeChart CS.

Try the AI support demo Discuss AI customer service

Demo opens in a new tab

TRY LUMECHART CS

Ask a question. Try it yourself.

Start with text, or turn on your microphone to try a live voice conversation.

Try the AI support demo

The support demo defaults to Traditional Chinese. You can use text; voice mode needs permission to access your microphone in the browser.

01 / Connected support

From the first question to the next step.

Start with your own knowledge
Knowledge retrieval connects questions with your service information, giving answers to common queries a source to draw on.
Just start typing
Visitors ask a question right on the website and read the AI’s response as the text arrives.
Or say it out loud
The demo includes live voice conversations. Allow microphone access to speak, or keep using text.
Bring a person into the conversation
A human takeover workflow lets support staff continue the conversation when an issue needs further attention.

02 / Start with your questions

Which questions come up every day?

Start with your service context.

Bring recurring questions, existing service information and situations that need a human agent. We can discuss the support entry point, brand voice and a suitable implementation.

Discuss AI customer service

Ask a question. Try it yourself.

Start with your own knowledge

Just start typing

Or say it out loud

Bring a person into the conversation

Which questions come up every day?

Start with your service context.